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Case Studies

These are in depth write-ups of various projects, what worked, what didn’t, how things were thought out and how they were achieved. Some of these will be familiar, some won’t, some successful other not, but their binding thread is that all were worked on by Brian Suda.

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Discussion Receipts

Discussion receipts are a very low-tech way of recording a conversation, ideas or other thoughts. The social experiment is to create something like an invoice, while avoiding all the stigmas of “doing business”. It is an experiment, so there will certainly be a follow-up some time in the future.

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Yankee Candles Levels of Abstraction

Following on with the Color Name Abstractions post and the research, we’ve come across another one based on another abstraction.

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Robocalling

Reaching out to customers via automated, interactive, robocalls has improved responses for a fraction of previous costs.

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Spimes: A Happy Birthday Story

Over a year ago, Mike Stenhouse and I wrote and pitched a small piece of design fiction around Spimes. We anchored the discussion around one man’s birthday. In the year since, we’ve flushed out the story a bit more, but it is also amazing how many of these gadgets now exist.

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Survey Archives

As we produce more and more data, we understand how to back it up and archive it, but re-activating it is what almost no one considers. We’re doing our best to preserve and save the state of the entire running system.

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