You’re doing it wrong

This is a catch-all category for when I complain about your crappy business. You’re doing it wrong is a list of new articles about how to potentially improve your out-dated way of dealing with customers.


Yankee Candles Levels of Abstraction

Following on with the Color Name Abstractions post and the research, we’ve come across another one based on another abstraction.

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HALT Addiction Relapse

The last few years have been difficult on people in various different ways. H.A.L.T. is an acronym worth keeping in mind to help get you through.

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Color Name Abstractions

How we name a color affects our perception. Knowing this can influenced your decision next time you’re looking for a color name.

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We all know we should have backups, but what are you actually doing about it? Here is our setup and, as always, there are improvements to be made.

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PIN Security Scheme

There has been several articles recently about lapses in PIN security, either by poor numeric choices or the ability to snoop on keypresses in new ways. This is a brief article outlining some issues and my own misconceptions about choosing a good PIN.

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