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You’re doing it wrong

This is a catch-all category for when I complain about your crappy business. You’re doing it wrong is a list of new articles about how to potentially improve your out-dated way of dealing with customers.

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What 2D Barcodes aren’t

Over time, 2D barcodes have not lived up to their promise. Rather than push something that solves a non-problem, we can look back at the failures both in implementation, usage and what they were expected to achieve. This is a look into why 2D barcodes never, sadly, lived up to the hype.

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The Great Sea Salt Saleman

After a run-in with this salesman, it was worth sitting down and analyzing the tactics. The funnel and conversion rate in such an overstimulated, competitive market as a shopping mall fascinate me in the what is needed to cut through to make a pedestrian into a customer.

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Big Mac Index

As economists struggle to settle on the “right” worth of different currencies, there are some real-world objects with comparable prices across the globe. One such product is the iconic McDonalds’ Big Mac hamburger. Sold in many countries world-wide, it is a quick metric to determine if a local currency is over or under valued.

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Building a better business card

The Business Card was the logical extension of the Visiting Card, from a social calling to a business calling. It is amazing that after hundreds of years of giving out contact details about ourselves, we still manage to do it poorly or not at all!

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The Delete that Wasn’t

When you close your account and delete your information on someone else’s website, sometimes it isn’t fully removed, and for good reasons. This is a quick look into why sites might not be willing or can’t delete all of your personal data.

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