02012 Annual Report
Throughout all of 02012, we kept track of our hours and to which client and the type of work. It wasn’t easy and we probably missed a bunch of items here and there, but we’ll continue because we see the value. The reason we started all of this was due to not knowing if the business was making money or losing it. You can improve what you aren’t measuring. This is a glimpse of how we spent our time in 02012, some of the numbers are surprising, even for us!